Payments, Risk & AML Trainer

THE ROLE

The role of the Payments, Risk and AML trainer is critical to the development of the quality of AML investigations conducted by the P&R operations team. The objective of this position is to establish, maintain and develop the knowledgebase of the P&R department in line with company policies and procedures. The typical workday of a trainer would involve interaction with and training the P&R department.   

RESPONSABILITIES 

• Responsible for ongoing communication with other key subjects such as the Legal & Compliance team and the MLRO to ensure that the relevant training material is distributed to the P&R team and across all departments of the company;
• Being a strong team player within the Payment & Risk department when they need assistance, guidance and education to ensure they are proactively and correctly solving queries;
• Developing and delivering the induction training for all new Payments & Risk Analysts;
• Developing and delivering any necessary training (e.g. internal back-office, PSP back-office, procedures, quality and processes) for new and existing Payment & Risk team members as assigned by the P&R team lead; 
• Identifying individual and team skill gaps, creating development plans, delivering refreshment training and up-skilling analysts to be fully competent at the end of probation; 
• Creating and maintaining documentation for various new and existing processes; 
• Creating and maintaining training tools such as training handbooks, manuals and workshops (such as Risk Assessment process, handling EDD documentation); 
• Conducting regular contact monitoring (quality checking) of the Payment and Risk team, analysing the results and making recommendations to the Team Leader for improving the overall quality of the team; 
• Working closely with all internal teams and departments to ensure that the Payment & Risk team provides the highest quality and is in line with regulations and process; 
• Building and maintaining close contact with other departments (e.g. Legal and Compliance and MLRO) to identify and resolve any gaps in the P&R team’s procedures; 
• Working closely with all internal teams and departments to ensure that the Payment & Risk team provides the highest quality and is in line with regulations and process;
• Any other task/responsibility which may be related and/or connected to the role of Payments, Risk and AML Trainer.  

SKILLS AND REQUIREMENTS

• Knowledge of the different types of risk exposure of the business; 
• Solid experience in customer risk assessments, EDD and AML rules and regulations within the gaming industry; 
• Possess a good learning capacity and have a genuine interest in iGaming;
• Excellent analytical skills and a curious mindset that questions why and challenges the status quo; 
• Agile thinker that has a knack for numbers, data, processes, and procedures; 
• Excellent team player who can work on their own initiative; 
• Genuine interest in supporting the team and addressing their struggles;
• Positive can-do attitude and a flexible approach; 
• Ability to learn new technology/systems/applications quickly; 
• Excellent communicator in both verbal and written English; 
• Relevant academic background in risk and payments would be considered as an asset; 
• Organizational skills and possess a responsible attitude, willing to take ownership of tasks/projects.
  

WHAT WE OFFER

• A professional environment with career progression opportunity
• Private health insurance
• Private dental insurance
• Fresh daily breakfast and lunch tailored for all dietary needs (you save approx. 3K!)
• Wellness allowance
• Birthday leave
• Company and Team building events
• Relocation package to Malta including flight and 2 weeks of accommodation
• Flexible working hours

Apply today and be part of our success story!