Payments & Risk Analyst

The role

The Payments & Risk Analyst’s role is to protect corporate assets by identifying fraudulent behaviour conducted by existing or new application players that attempt to defraud Videoslots by identity theft or bonus abuse with the intention of exploiting temporary application weaknesses/bugs or more elaborated cheating/collusion activities. 

Responsibilities

• Perform a risk assessment of new/current players throughout their customer journey generated by the current Risk framework and perform EDD when appropriate;
• Evaluate, review and approve KYC documents sent in by players and use your expertise to establish affordability and legal funding when handling documents such as the source of wealth and/or source of funds to mitigate AML risks or proceeds of crime;
• Ensure that all tasks performed are in line with the set processes and procedures related to anti-money laundering and KYC flows;
• Liaise with 3rd party Payment/fraud providers for enhanced investigations or resolutions linked to Player issues;
• Evaluate and identify suspicious behaviour as well as independently report Suspicious Transaction Reports (SAR) to the MLRO and deputy;
• Conduct enhanced ongoing monitoring and compiling of additional due diligence where this may be needed;
• Analyse, Prepare and handle chargeback disputes;
• Compile and handle daily reports & account reviews, under the supervision of the Payments and Risk Team Leader;
• Actively participate in improving internal procedures and processes linked to Risk, Fraud, Payments and AML;
• Analyse and process payments accurately and in a timely manner via different payment methods offered;
• Investigate and resolve issues related to money transfers, including reconciliation of transactions, missing deposits and missing withdrawals;
• Assist Customer Support with escalated queries related to Risk and Payment;
  
• Contribute to team effort by meeting KPI’s and SLA’s.

Knowledge and skills

• Have knowledge of online payments, gaming accounts, banking and payments processing;
• Have previous experience in customer risk assessments, and EDD, AML rules and regulations within the gaming industry;
• Have an understanding of related legislation and regulations in fraud and risk mitigation;
  
• Enjoy learning and have a genuine interest in iGaming and slot machine games;
• Have excellent analytical skills and a curious mindset who questions why and challenges the status quo;
• Be an agile thinker and have a knack for numbers and data;
  
• Have the ability to learn new technology/systems/applications quickly;
• Be an excellent communicator in both verbal and written English; 
  
• Experience with sportsbook is considered a great asset.

Employee benefits

• Private health insurance
• Dental insurance
• Free breakfast and lunch
• Wellness allowance
• Birthday leave
  
• Relocation package to Malta including flight and 2 weeks of accommodation

Apply today and be part of our success story!

Our recruitment process

• Interview with our TA Specialist and the hiring manager(s)
  
• Reference check (two previous employers) and Police conduct