IT Support Administrator

If you have an interest in iGaming and you want to be part of a fast-growing company that exists since 2011, come and join us in this journey as an IT Support Administrator! 

Minimum requirements:  

• IT-related certifications and/or academic background 

• Experience as an IT professional 
• Analytical, troubleshooting and organizational skills 
• Proactive attitude to problem solving 
• Capacity to resolve critical network, software, and hardware issues in a time-sensitive manner, cognizant of requisite service levels 
• Windows networking and desktop support  

Nice to have: 

• Outgoing personality with good communication skills 
• A genuine interest in supporting people and finding solutions 

Role`s responsibilities:  

As an IT Support Administrator, you`ll be part of the Infrastructure and Security Department which is responsible for the 24/7 technology operations of Videoslots. You`ll be responsible to install, configure, diagnose, repair and upgrade computer systems. Your main tasks will be to: 

• Act as the first line of support to end-users 
• Document technical issues and solutions  
• Install, diagnose, repair, maintain and upgrade hardware/equipment/ security systems  

• Manage end-user accounts, permissions, access rights, and storage allocations in accordance with best practices  
• Manage Active Directory, Microsoft Office 365, Microsoft Azure systems and server, and workstation patching  
• Administer physical and virtual servers with Windows Server 2012  
• Manage the physical environment of the server racks 
• Monitor and maintain networks to ensure security throughout the infrastructure 

• Manage an access control system 
• Maintain an asset inventory system  
• Maintain server asset management 
• Manage spares and stock levels  

Employee benefits:  

• Private health insurance  
• Free breakfast and lunch   
• Wellness allowance   
• Birthday leave  

• Company and Team building events  
• Relocation package to Malta including flight and 2 weeks of accommodation  

Our recruitment process:  

• Interview with our TA Specialist  

• Online assessment (if applicable)  
• Final interview with the hiring manager(s)  
• Reference check and Police conduct  

Meet all the eligible criteria? Apply today and #shapeyourfuture with the Videoslots team.

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