IT Support Administrator

If you have an interest in iGaming and you want to be part of a fast-growing company that exists since 2011, come and join us in this journey as an IT Support Administrator! 

 

Minimum requirements:  

  • IT-related certifications and/or academic background 
  • Experience as an IT professional 
  • Analytical, troubleshooting and organizational skills 
  • Proactive attitude to problem solving 
  • Capacity to resolve critical network, software, and hardware issues in a time-sensitive manner, cognizant of requisite service levels 
  • Windows networking and desktop support  

 

Nice to have: 

  • Outgoing personality with good communication skills 
  • A genuine interest in supporting people and finding solutions 

 

Role`s responsibilities:  

As an IT Support Administrator, you`ll be part of the Infrastructure and Security Department which is responsible for the 24/7 technology operations of Videoslots. You`ll be responsible to install, configure, diagnose, repair and upgrade computer systems. Your main tasks will be to: 

 

  • Act as the first line of support to end-users 
  • Document technical issues and solutions  
  • Install, diagnose, repair, maintain and upgrade hardware/equipment/ security systems 
  • Manage end-user accounts, permissions, access rights, and storage allocations in accordance with best practices 
  • Manage Active Directory, Microsoft Office 365, Microsoft Azure systems and server, and workstation patching 
  • Administer physical and virtual servers with Windows Server 2012  
  • Manage the physical environment of the server racks 
  • Monitor and maintain networks to ensure security throughout the infrastructure 
  • Manage an access control system 
  • Maintain an asset inventory system 
  • Maintain server asset management 
  • Manage spares and stock levels  

 

Employee benefits:  

  • Private health insurance  
  • Free breakfast and lunch   
  • Wellness allowance   
  • Birthday leave  
  • Company and Team building events  
  • Relocation package to Malta including flight and 2 weeks of accommodation  

 

Our recruitment process:  

  • Interview with our TA Specialist 
  • Online assessment (if applicable) 
  • Final interview with the hiring manager(s) 
  • Reference check and Police conduct 

Shape your future

Department
IT Infrastructure and Security
Type
Full Time
Location
Tal-Pietà

by Videoslots